Information centers are adapting their methods to provide outside-the-box services to patrons that will enrich their lives. San Antonio Public Library's collaborative model of librarians and adult education instructors under one roof facilitates an intersection of traditional service with cutting edge intervention, providing job resources, literacy instruction, financial counseling, veterans’ assistance, high school diploma completion, and more, for a new millennium approach of holistic service that empowers and impacts the community educationally and economically.